Here is what some of our clients have to
Oxford Properties Group
"Suzanne co-developed and
delivered our Customer Relationship
Management (CRM) program to our Property
Management and Leasing Teams. She also
co-developed and delivered our "WorldClass"
Customer Service programs to our Front-Line
and Internal employees.
Suzanne is an absolute pleasure to work
with! She is extremely adaptable and
flexible; changes to the program or
schedule at the last minute do not phase
her. Our employees consistently comment
on her immeasurable energy and enthusiasm!
Thanks Suzanne for your positive energy,
it is contagious!"
Manager, BCIT Call Centre of Excellence
Vancouver, British Columbia
"It is a pleasure having
Suzanne on my team; she is a dedicated,
professional who takes on any initiative
and delivers courses with passion. Participants
leave feeling motivated and inspired
by her knowledge… Our mission
at BCIT, the Call Centre of Excellence
Training facility is to bring out the
best in people and Suzanne is a master
Toronto District School Board
"I had the pleasure of attending
a Communications Workshop with other
managers in the Toronto District School
Board conducted by Suzanne. Both my
colleagues and myself found the workshop
very informative, fun and applicable
to day to day situations. I would highly
recommend this workshop!"
Nardelli, Senior Training Consultant
Nortel Networks, Toronto Ontario
"Suzanne presented her course with
energy and enthusiasm for the subject.
She was adept in involving the audience
throughout the discussion and kept the
presentation lively while engaging the
participants. I highly recommend Suzanne
for her training soft skills."
Morgan, Manager, Client Support Services
Information Technology, Sheridan College
"The Leading and Training course
created for Sheridan College was excellent
and the content relevant to my job.
Both Sue & Ron presented the material
in an engaging fashion, making learning