Here is what some of our clients have to say:

Human Resources
Oxford Properties Group
Toronto, Ontario

"Suzanne co-developed and delivered our Customer Relationship Management (CRM) program to our Property Management and Leasing Teams. She also co-developed and delivered our "WorldClass" Customer Service programs to our Front-Line and Internal employees.

Suzanne is an absolute pleasure to work with! She is extremely adaptable and flexible; changes to the program or schedule at the last minute do not phase her. Our employees consistently comment on her immeasurable energy and enthusiasm!

Thanks Suzanne for your positive energy, it is contagious!"
Jean Mitchell
Manager, BCIT Call Centre of Excellence
Vancouver, British Columbia

"It is a pleasure having Suzanne on my team; she is a dedicated, professional who takes on any initiative and delivers courses with passion. Participants leave feeling motivated and inspired by her knowledge… Our mission at BCIT, the Call Centre of Excellence Training facility is to bring out the best in people and Suzanne is a master at that."
Kim Grimes, Manager
Toronto District School Board

"I had the pleasure of attending a Communications Workshop with other managers in the Toronto District School Board conducted by Suzanne. Both my colleagues and myself found the workshop very informative, fun and applicable to day to day situations. I would highly recommend this workshop!"
Anthony Nardelli, Senior Training Consultant
Nortel Networks, Toronto Ontario

"Suzanne presented her course with energy and enthusiasm for the subject. She was adept in involving the audience throughout the discussion and kept the presentation lively while engaging the participants. I highly recommend Suzanne for her training soft skills."
Lynn Morgan, Manager, Client Support Services
Information Technology, Sheridan College
Oakville, Ontario

"The Leading and Training course created for Sheridan College was excellent and the content relevant to my job. Both Sue & Ron presented the material in an engaging fashion, making learning fun."
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