Communications Excellence Workshops
Overview - Our Workshop Menu
Communications Excellence Workshops covers a range of topics. Click any workshop link below to learn more.
Communication Beyond Words - Mastering Core Essentials
Communicate Feedback - Coach for Results
Communication Beyond Words – Mastering Core Essentials
Workshop Overview
Good communication is essential for success in life. We cannot NOT communicate. As much of an oxymoron this is; it is our reality. Even when we are not speaking we are communicating our thoughts, moods, impressions and emotional states, non verbally through our body language and tone of voice. Explore the meaning of non verbal communication and underlying messages we may be missing, and that can dramatically change our interpretation and response with others.
Learning Outcomes
- Interpret non verbal communication, visual body language, including micro-expressions and tone of voice dynamics.
- Practice honing sharp active listening ability.
- Easily discern communication styles to effectively respond.
Who Should Attend: Management and all employees.
Duration: One-day
Available online, 2.5-hours workshop (condensed version, pre-work included).
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“The most important thing in communication is hearing what isn’t said.”
— Peter Drucker
The Art of Active Listening
The Power of Voice Dynamics
The Power of Voice Dynamics
Workshop Overview
People care more about what you say when they feel truly heard and understood. Active listening is essential for building trust and strong relationships, at work and in life. It helps prevent conflicts and misunderstandings, and often resolves issues before they escalate. By listening with intention, you create clearer, stronger communication and deepen trust across your workplace relationships.
Learning Outcomes
- Understand the key components, benefits, and traits of an active listener versus a regular listener.
- Explore and practice essential active listening skills.
- Gain insights into how to “listen between the lines” by noticing non-verbal cues that enhance your overall listening ability.
Who Should Attend: Management and all employees.
Duration: Half-day
Available online, 2-hour workshop
The Power of Voice Dynamics
The Power of Voice Dynamics
The Power of Voice Dynamics
Workshop Overview
Have you ever heard the saying, “It’s not what you say, it’s how you say it”? Nothing could be more true once you understand the power of voice dynamics. Exploring the elements of your voice opens the door to more confident conversations, stronger empathy, and deeper connection, both at work and in life.
Learning Outcomes
- Explore key elements of voice dynamics, such as pitch, volume, speed, tone and inflection.
- Learn how tone alone can shift the meaning of your message and influence how it’s received.
- Practise using your voice with greater confidence to engage listeners, emphasize key points, and build stronger trust and collaboration.
Who Should Attend: Management and all employees.
Duration: Half-day
Available online, 2-hour workshop
Communicate Feedback – Coach for Results
Workshop Overview
Feedback is absolutely necessary for performance improvement within any organization. No one likes to be judged, yet we all need to know whether we are meeting current expectations and gain a sense of future expectations. Accepting constructive feedback is critical for performance improvement in any discipline. And communicating feedback in a non-judgmental way is a vital skill, easily developed through a simple coaching process covered in this workshop. Participants will learn to communicate feedback in a way that coaches for results, enhancing both individual and team performance.
Learning Outcomes
- Understand the relationship between feedback and coaching.
- Learn and apply a three-step process for giving and receiving feedback.
- Develop skills and guidelines for delivering and receiving feedback effectively.
- Practice giving and receiving feedback respectfully.
- Identify and apply different types of feedback for any situation.
Who Should Attend: Management and all employees, especially those in people leadership roles.
Duration: One-day
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“We all need people who will give us feedback. That’s how we improve.”
– Bill Gates
“Coaching is unlocking a person’s potential to maximize their own performance.”
– John Whitmore
Assertiveness - Communicating for Success
Workshop Overview
Assertiveness is the ability to express yourself with confidence, clarity, and respect. It’s how we show up in the world, with assurance, conviction, and a belief in our own success and while still honouring the needs and feelings of others. A truly assertive person communicates positively and directly, creating healthy, productive, and mutually beneficial outcomes. In this workshop participants explore the mindset and behaviours that build assertiveness, and skills that strengthen personal presence, to improve communication of desired outcomes, while creating stronger relationships at work and in life.
Learning Outcomes
- Understand assertive communication, its connection to self-confidence, and the benefits it brings to work-life success.
- Learn practical insights and skills to flex an assertive style with ease.
- Explore and practice assertive communication techniques in real-life scenarios to strengthen relationships and achieve desired work outcomes.
Who Should Attend: Management and all employees.
Duration: One-day
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"Say what you mean, mean what you say, but don’t say it mean."
— Unknown
Powerful Presentations - Engage with Confidence and Impact
Workshop Overview
Presentations don’t have to be boring or predictable. They can spark interest, create connection, and leave your audience wanting more. Whether you’re speaking to one person, a small group, a boardroom, or a conference audience, this workshop shows you how to open strong, hold attention, and deliver your message with impact. Participants learn the power of a compelling opening story to create an immediate hook, along with mirroring and matching techniques to build rapport, plus communication insights that elevate confidence and keep audiences engaged. You’ll walk away knowing how to read a room, adjust in the moment, and deliver a presentation that informs, inspires, and resonates.
Learning Outcomes
- Connect with and engage your audience throughout your presentation.
- Learn communication insights and skills for presenting with confidence.
- Apply powerful presentation techniques that inspire any audience.
- Explore ways to manage participation for maximum learning by learning.
Who Should Attend: Management and all employees.
Duration: One-day
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"The most impactful presentations in 2025 aren’t louder—they’re truer. Speak with alignment, not just ambition."
— Susan Cain, author of Quiet Power
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